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English Language Solutions for Insurance Professionals

Truth be told, learning a second language is not about grammar and vocabulary. It's about unlocking your ability to connect, express yourself, and navigate the world with confidence.

the C.R.E.A.T.E. approach to developing language skills

The process of acquiring and developing a second language should not be painful. After all, the human brain is naturally wired to communicate—it’s how we navigate our environment and connect with others.

Yet, traditional language training methods often overlook a crucial fact: communication engages many aspects of the human experience. These aspects introduce a level of complexity that must be addressed if someone decides to—or needs to—use a second language effectively.

This is where CREATE comes in. CREATE represents the six guiding principles essential for mastering a second language:

Creativity, Resilience, Engagement, Adaptability, Thinking, and Empowerment.

These principles focus on enhancing language skills by tapping into capabilities that are inherent to the human experience. They help learners become confident, creative, and effective communicators in any situation.

Here are the six principles that guide the language learning process:

  1. Creativity:
    The ability to think outside the box and express yourself fluently, even in unfamiliar or stressful situations. This is especially crucial for professional development in multicultural fields, such as the insurance industry.

  2. Resilience:
    Overcoming self-doubt and embracing challenges as opportunities to grow and improve. Resilience is what keeps learners motivated when the journey feels tough.

  3. Engagement:
    Language acquisition thrives on interactive activities that make learning English interesting, dynamic, and effective. Engagement turns learning from a chore into an enjoyable experience.

  4. Adaptability:
    The ability to adjust your communication style to fit any context, whether it’s a casual conversation or a professional presentation. Adaptability ensures you’re prepared for any situation.

  5. Thinking:
    Humans naturally use creative problem-solving techniques to tackle language barriers and communicate with clarity. Thinking creatively helps learners navigate the complexities of a new language.

  6. Empowerment:
    Empowering individuals throughout the learning process is key to language acquisition. The learner’s journey should align with their life goals, talents, and personality. This alignment builds the confidence needed to speak English with ease and authority.

"Learning another language is not only learning different words for the same things, but learning another way to think about things"

Flora Lewis - foreign correspondent for The New York Times.